Working hard behind the scenes to look after our team and their clients
Based in the Hampshire office, Caitlin is our Administrator and joined Bell Cornwell in May 2021. She plays an integral role in upholding our operational procedures whilst providing fundamental support to the Business Partnership, planning team and to our clients.
Caitlin’s responsibilities include Administration, IT Support and Health and Safety for all offices. She co-ordinates training to ensure planners uphold both our Bell Cornwell and RTPI standard, as well as managing our CRM software. So, whether it’s helping to implement new processes, sourcing CPD or checking in on our staff out on-site, Caitlin works tirelessly behind the scenes and looks after our team on a number of levels.
Caitlin has worked with a wide range of professionals in similar project support roles and as an Office Manager for Reading University. Her previous experience includes all sorts of organisational tasks such as Event Co-ordination, Budgeting, Invoicing, Time Management and Customer Service.
Quality customer service is something that Caitlin values very highly, so she routinely goes above and beyond to ensure our clients’ needs are met. She understands the impact planning has on the quality of people’s lives and is passionate about Bell Cornwell’s part in that. Day to day, Caitlin contributes to the smooth running of all the offices and her team spirit and sense of humour help to put everyone at ease.